faq

Nibou aims to provide users day-to-day support with general emotional and psychological problems. Our therapists are available to chat 24/7, giving users helpful feedback during their most vulnerable and difficult times. Nibou does not aim to treat serious medical and psychiatric problems and will automatically suggest a qualified professional to users who need them.
With in-person and online therapy being exceedingly expensive and cumbersome for the vast majority of individuals, Nibou aims to provide accessible and affordable care via its mobile app. Users can access Nibou's qualified therapists and experts at the touch of a button in the convenience of their home or on the go without any lengthy therapy signups or hefty price points. Nibou is also completely confidential and secure, ensuring users the utmost in privacy.
Nibou therapists and experts are licensed, trained, experienced, and accredited psychologists (PhD / PsyD), marriage and family therapists (LMFT), clinical social workers (LCSW / LMSW), or licensed professional experts (LPC). All of them have a Masters Degree or a Doctorate Degree in their field. They have been qualified and certified by their country's respective professional board after successfully completing the necessary education, exams, training and practice. While their experience, expertise and background vary, they all possess at least 2 years and 1,000 hours of hands-on experience.

You can use 2 different options to talk to psychologists on Nibou. The first option is to subscribe. Becoming a subscriber, you can get 40-minute sessions every week and use them on the day and time you set in advance.

Subscription prices are offered with prices starting from only 480 TL per session.

Your second option is “Instant Messaging” packages. You can purchase minutes and connect to a psychologist you want at any time. You can also end your conversation at any time and use your remaining minutes later.

Instant messaging packages are offered with prices starting from only 12TL per minute.

When you re-enter Nibou for a new or previously started chat, you can continue with your previous consultant if they’re still online. Also, in case you want to change your consultant, you can share your previous conversation with your new consultant.

The same situation is valid for subscription and regular therapy as well. You can have 40-minute sessions every week with the consultant you choose and use them on the day and time you set in advance. You can change your consultant or your appointment time at any time.

Nibou matches users with therapists based on focus and area of expertise as well as availability. If you are not satisfied with a given expert you can easily toggle your chat app to be matched with a new expert.